General Terms & Conditions

§ 1 General, Scope of Application and Contracting Parties

For any commercial arrangement between you as buyer and Infits – Sylvia Michalk, Spinnereistrasse 37, 04416 Markkleeberg (following named Infits ) apply exclusively following general terms.

Terms which oppose or deviate from these General Terms and Conditions shall not apply, unless Infits
has given written consent.

At any time you can inspect and review the general terms and conditions of Infits on this website.

The operator of,,,,

has following contact details:

Infits- Sylvia Michalk

Spinnereistrasse 37

04416 Markkleeberg

Telefon: +49 (0)341 35 88 45 55


§ 2 Conclusion of Contract
1. Conclusion of contract
The conclusion of contract with Infits takes place as follows:
In legal respect Infits invites you to submit a binding tender for the product offered on

By ordering on either one of these websites:,,,,, you submit a binding tender.

Within 24hours you will receive notification via Email if infits accepts your offer.  In case of acceptance, the notification includes a summary of the content of the contract, the general terms, cancellation policy and payment advice.  At this point the conclusion of contract took place.

In case Infits does not accept your offer no conclusion of contract takes place.

2. After your purchase, content of contract
The content of the contract will be saved by Infits. Directly after accepting your offer via email you will get all relevant information concerning your ordered items, terms and conditions, cancellation policies and payment advice. The invoice will be sent to you separatly. Infits advices you to print all information and store them at least for two years, if you are a company for at least ten years.

§ 3 Cancellation Policy

Statutory right of cancellation

By law you have the right to your contract with us within 14 days without to say the reason.

Time limit for cancellation is 14 days starting at the day on that you or some third person named by you, but who is not the shipper, took over the shipment.

To enforce your right to cancel this contract you need to inform us in a absolutely clear way via mail or email about your decision to cancel this contract.

Mailing Address:

infits – Sylvia Michalk

Spinnereistrasse 37

04416 Markkleeberg, Deutschland


You may use the attached standard cancellation form, but you don´t have to.

Compliance with the deadline requires only that the declaration of revocation be sent by this deadline.

Consequences of revocation:

In case of revocating this contract, we have to refund all payments we have received by you, except costs for shipping and handling, within 14 days starting at the day of receiving your notification of revocation.

For refund we use the same means of payment that you used  at the original transaction.

We never charge fees for refunding.

We can refuse refund until we get back our product.

You have to send back the product as soon as possible, but latest within 14 days after informing us about your revocation. Please send the return item via traceable method to:

infits – Sylvia Michalk

Spinnereistrasse 37

04416 Markkleeberg, Deutschland

Compliance with the deadline requires only that the declaration of revocation be sent by this deadline.

You will be responsible for the cost of returning goods for refund or exchange, except in cases of faulty, damaged or wrongly supplied goods.

You shall only be liable for any diminished value of the goods resulting from the handling other than what is necessary to ascertain the nature and functioning of the goods.

Standard Revocation form

(If you want to revocate your contract the fill in this form, please, and send it via mail or email )


Infits- Sylvia Michalk

Spinnereistrasse 37

04416 Markkleeberg



I hereby give notice that I withdraw from my contract of sale of the following


(please fill in):

date of ordering:

date of receiving:



Signature (only at notification on paper)


§ 4 Prices

All prices shown include German value added tax of 19% .  Shipping costs depending on shipping destination will be added to that.

Shipping costs within Germany and the EU will include the Germany value added tax.

If you wish shipping to countries not belonging to the EU Infits ships without value added tax. Additional cost for customs may apply. You are responsible to check that yourself in advance and you are obliged to cover them yourself, as well.

§ 5 Payment conditions
You need to pay in advance via money transfer to the bank account of Infits. Infits may offer paypal payment and other means of payment in the future.

Please insure that you hold Infits free of any fees your bank may charge you for your transaction.

§ 6 Maturity and delay
Purchase price is due with acceptance of your tender by Infits (see §2 of these terms and conditions).

§ 7 Reminder fees
If you do not pay at purchase price claim even if a first reminder was made by Infits, Infits has the right to charge reminder fees of EUR 5,00.

§ 8 Reservation of title
Infits reserves the ownership of the item purchased until all payments were made to our bank account.

§ 9 Shipping, Shipping costs, risk of dispatch 
Infits ships to the shipping adress you stated in the ordering process, unless otherwise agreed. Statements to the shipping time are not binding. In individual cases Infits offers to send an item which is not on stock after delivery capability (subsequent delivery). No additional costs apply at subsequent delivery.

Shipping cost are due to customers account and depends on the country to ship to. Unless otherwise agreed, shipping costs within Germany are EUR 6,00 per shipment. To the rest of Europe  EUR 15,00 apply for shipping and handling. Infits only ships insured and traceable via DHL.

After receiving the money on the bank account of Infits the shipment will be placed.

If the purchaser is a company the risk of dispatch will be transferred to the purchaser as soon as the transporter takes over.

In all other cases Infits carries the risk of dispatch until delivery according to German law.

§ 11 Offset, Right of retention
Your right to offset is only accepted if your counterclaims have been recognised by declaratory judgement or accepted by infits. You only may exercise your right of retention if your counterclaim is based on the same contractual relationship.

§ 12 Warranty and claim of damages in contract with consumers
In contracts with consumers, the consumer is entitled to legal warranty rights in case delivered items show defects.  For claims of damages following terms apply:

Any claims of damages of the purchaser are excluded.
The liability due to the product liability law stays untouched. As the liablity of Infits is excluded, the same holds for the personal liability of employees, representatives and auxiliary persons.

§ 13 Privacy Policy and data security

Collecting Information
When you visit this site, you may provide Infits with personal information you knowingly disclose and site interaction information collected by Infits. Occasionally, Infits has to request information from you (such as name, age, address, telephone number, email address, city location and credit card information) when you make purchases, request to receive communications, or participate in a promotion or other Website feature. Infits also gathers information about how you use this website through “Cookies and Pixel Tags”. When Infits processes a sale, it may transfer information between the infits website and to designated service providers. These could include (but not be limited to) the credit card processing company, shipping companies, or email distribution providers.

Information Security
Infits uses a variety of security measures, including encryption and authentication tools to maintain the safety of your personal information. When you place orders or access your personal information, we offer the use of a secure server. All payment information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases or the databases of our service providers. Still, infits cannot guarantee 100% the security or confidentiality of the information you provide to us. We do not assume any liability to third parties whose information you include on the Website.

§ 14 Applicable law und place of jurisdiction
The entire legal relation between Buyer and Infits is based on the German law. The UN Convention on Contracts for the International Sale of Goods (CISG) does noapply. Place of Jurisdiction is Borna (near Leipzig), Germany.

Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

Die Europäische Kommission stellt eine Plattform zur Online-Streitbeilegung (OS) bereit, die du unter findest. Zur Teilnahme an einem Streitbeilegungsverfahren vor einer Verbraucherschlichtungsstelle sind wir nicht verpflichtet und nicht bereit.

This post is also available in: German