Cancellation Policy

Statutory right of cancellation
By law you have the right to your contract with us within 14 days without to say the reason.

Time limit for cancellation is 14 days starting at the day on that you or some third person named by you, but who is not the shipper, took over the shipment.

To enforce your right to cancel this contract you need to inform us in a absolutely clear way via mail or email about your decision to cancel this contract.

Mailing Address:

infits – Sylvia Michalk

Spinnereistrasse 37

04416 Markkleeberg, Deutschland

E-Mail:

mail@infits.com

 

You may use the attached sample cancellation form, but you don´t have to.

Compliance with the deadline requires only that the declaration of revocation be sent by this deadline.

Consequences of revocation:
In case of revocating this contract, we have to refund all payments we have received by you, except costs for shipping and handling, within 14 days starting at the day of receiving your notification of revocation.

For refund we use the same means of payment that you used  at the original transaction.

We never charge fees for refunding.

We can refuse refund until we get back our product.

You have to send back the product as soon as possible, but latest within 14 days after informing us about your revocation. Please send the return item via traceable method (UPS, FedEx, USPS) to:

infits – Sylvia Michalk

Spinnereistrasse 37

04416 Markkleeberg, Deutschland

Compliance with the deadline requires only that the declaration of revocation be sent by this deadline.

You will be responsible for the cost of returning goods for refund or exchange, except in cases of faulty, damaged or wrongly supplied goods.

You shall only be liable for any diminished value of the goods resulting from the handling other than what is necessary to ascertain the nature and functioning of the goods.

Standard Revocation form

(If you want to revocate your contract the fill in this form, please, and send it via mail or email )

to

Infits- Sylvia Michalk

Spinnereistrasse 37

04416 Markkleeberg

Deutschland

Mail: mail@infits.de

I hereby give notice that I withdraw from my contract of sale of the following

(please fill in):

date of ordering:

date of receiving:

Name:

Adress:

Signature (only at notification on paper)

This post is also available in: German